So, how does this work?

All your most puzzling questions, answered.

General

What is a personalized crossword puzzle?

It means that the puzzle’s clues and answers are themed around you (or whoever you want the subject to be). Think clues like: “name of your beloved pup” or “the TV show you binged five times last year.”

How does personalizing a puzzle actually work?

When you place your order, you’ll receive a form full of questions (i.e. “Where did you go to college?” “What’s your favorite food?”) about the puzzle’s subject - which can be yourself, a loved one, or even a couple or group. We’ll use the info you provide to create the puzzle’s clues and answers.

Can I provide my own clues and answers instead?

Sure thing! Just note that in the “other” section of the form or send us a message.

How hard will the puzzle be?

Easy enough that you don’t have to have a day of crossword experience under your belt to solve it. However, if you’d like the puzzle to be more challenging, let us know and we can absolutely make that happen!

How much do puzzles cost?

Digital options range between $20-$100, depending on the number of words included (the bigger the puzzle, the more time and effort it requires to make!). Physical puzzles made at in-person events start at $15.

Digital Puzzles

How long will my puzzle take to make?

Within 3-4 days. Urgent deadlines can typically be accommodated, though!

How will my puzzle be delivered?

We’ll email you a PDF of both the puzzle and answer key, which you can print out on your own.

I want a puzzle type/size not listed in your shop. Can I place a custom order?

Absolutely! Shoot us a message and we’ll chat details.

Do you mail physical puzzles?

Not yet, but we will be soon! Keep your eyes peeled.

Pop-Up Events

How long will my puzzle take to make?

Each puzzle takes 10-15 minutes to make - just enough time for you to decorate a frame to store it in!

How will I know when my puzzle is ready?

We’ll text you! Easy peasy.

Are frames included in the price?

Yup! Every in-person order comes with a frame.

Can you make puzzles at my business or market?

We’d love to! Send us a request on the “Booking” page and we’ll be in touch ASAP to confirm.

Private Events

Can you make one big puzzle for a group to solve together instead of individual ones?

Absolutely!

Can we theme the puzzle around a topic (like “football” or “Taylor Swift”) instead of a person/group?

Absolutely x2!

Can you make puzzles at my birthday/bachelorette party/work event/etc?

We’d love to! Send us a request on the “Booking” page and we’ll be in touch ASAP to confirm.